Kisah
01

Audit Overview

Your store's untapped revenue potential — and how to unlock it

Why We Created This Audit

We analyzed kisah.in the same way we've audited 350+ e-commerce stores — looking for the specific gaps between your current experience and what top-performing Fashion & Apparel (Men's Ethnic Wear) stores deliver. Every finding in this report is a revenue opportunity backed by industry data and competitive benchmarks.

3 Critical
3 Important
2 Opportunities

What We Analyzed

  • UX & Conversion Design8 findings
  • Performance & Speedvs 3 competitors
  • Technology & App StackPlatform + 12 apps
  • Industry BenchmarksFashion & Apparel (Men's Ethnic Wear)

Pages Analyzed

  • Homepage0 findings
  • Collection Pages1 findings
  • Product Pages (PDP)5 findings
  • Cart & Checkout2 findings
Growisto This audit was prepared by Growisto — a CRO-led Website development team behind 167% conversion growth for Atomberg, 46% CR lift for TyresNmore, and 350+ e-commerce projects.
02

Performance & Technology

Speed benchmarks, Core Web Vitals, and technology assessment for Kisah

38

Mobile PageSpeed Score

A mobile lab score of 38 - behind all three benchmarked peers - yet real shoppers on Chrome get a fast experience that passes every Core Web Vital.

Competitive Comparison

Benchmarked against 4 leading Fashion & Apparel (Men's Ethnic Wear) stores in your market

Store Mobile Score Desktop Score Mobile LCP Mobile CLS Mobile TBT
Kisah (Client)38477.9s0.0031,258ms
Vastramay519022.3s0.000331ms
Tasva473427.7s0.077641ms
Sojanya426411.1s0.000850ms
Good
Needs Improvement
Poor

⚡ A 1-second delay in mobile load time can reduce conversions by up to 7%. For every 100ms improvement in LCP, conversion rates increase by ~0.4%. Source: Google/Deloitte, 2024

Core Web Vitals — Google's UX Quality Signals

Sites failing Core Web Vitals may rank lower in Google mobile search results

⚠ 2 of 5 Core Web Vitals passed
LCP How fast content appears
7.9s
Target: ≤ 2.5s
Fail (lab) · 1.6s field (pass)
FCP First visual response
2.8s
Target: ≤ 1.8s
Needs work (lab) · 1.2s field (pass)
TBT Main thread blocking
1,258ms
Target: ≤ 200ms
Fail (lab)
CLS Visual stability
0.003
Target: ≤ 0.1
Pass (lab) · 0.00 field
INP Tap/click responsiveness
132ms
Target: ≤ 200ms
Pass (field data, page)

What This Means for Revenue

Kisah scores 38 on mobile in Google's lab test, behind Vastramay (51), Tasva (47) and Sojanya (42). The silver lining: Chrome field data from real visitors rates Kisah FAST - the main image appears in about 1.6s, taps respond in 132ms and the layout does not shift, all inside Google's thresholds. The lab gap comes from scripts rather than images: app and tracking scripts (Impulse CRO, Clarity, Wishlist Hero, Meta and several Google tags) keep the phone's processor busy, and about 1.1 MB of JavaScript loads without being used. First-time visitors on slower phones feel that most, so deferring non-essential app scripts and removing duplicate Google tags is the lever. Speed is not the biggest opportunity in this deck - the shopping journey is.

Technology Stack

✓ 5 of 6 technology areas are well-configured; the open item is the GoKwik overlay, which asks for a mobile number before payment options
Modern Platform

Platform

Shopify

Shopify storefront serving India in INR. Homepage is served through an A/B testing layer (Elevate) on an unpublished experiment theme variant of the customised theme.

Symmetry 7.1.2

Theme

Symmetry

  • Type: Symmetry 7.1.2 (Shopify theme, heavily customised; served as experiment variant 'WTB - Cart Drawer')
  • Premium Symmetry theme with a custom cart drawer, filter drawer and size-chart drawer layered on top
  • Custom quick-add and size chips on product cards
External overlay

Checkout & Payments

GoKwik checkout overlay (Kwikpass login) via GoKwik (payment orchestration)

  • Guest checkout: Sign-in with a mobile number is requested first inside the GoKwik overlay
  • Express checkout: GoKwik one-tap for returning shoppers; no Shop Pay or wallet buttons on the PDP
  • UPI (Paytm, PhonePe, Google Pay icons on cart page), cards, netbanking, COD

Technology Assessment

Kisah runs on a customised Symmetry theme on Shopify with a GoKwik checkout overlay and a full Indian payment suite. The platform foundation is sound; the gaps are page-level merchandising (cart cross-sell, savings messaging, review visibility on the product page) rather than technology choices.

03

UX & Conversion Findings

Page-by-page analysis with visual comparisons against top Fashion & Apparel (Men's Ethnic Wear) stores

Add a clear percentage-off tag to collection cards so shoppers instantly see how big the saving is and tap more products
Kisah — Mobile
Kisah — Mobile
Vastramay — Mobile
Vastramay — Mobile
Observations
  • Collection cards show only a crossed-out original price next to the sale price, with no tag saying how much is saved.
  • The homepage bestseller tiles already carry a percentage-off label, so the same offer is celebrated on one page and silent on the next.
  • Cards carry a Best Seller tag, size chips and a rating, so the saving is the only value signal left unstated.
Recommendations
  • Show a small percentage-off tag on every discounted card, matching the homepage tile style.
  • Place the tag beside the price so it is seen together with the sale price.
  • Vastramay shows a percentage-off tag (for example 46% OFF) right beside the sale price on every discounted collection card.
Growing -- 2 of 4 benchmarked ethnic-wear brands (Vastramay, Sojanya) show a percentage-off tag on collection cards
Add the star rating and review count right under the product title so shoppers see buyer proof before they choose a size
Kisah — Mobile
Kisah — Mobile
Proposed Implementation — Kisah Mobile PDP
Proposed Implementation — Kisah Mobile PDP
Observations
  • Between the product title and the size choices there is no star rating or review count.
  • On products that do have reviews, the rating only appears much lower on the page, in the reviews section, even though the collection card already shows the rating.
  • Shoppers who tapped a rated card therefore lose the proof that made them tap, exactly when they decide on a purchase.
Recommendations
  • Show the star rating and review count directly under the title and make it jump to the reviews section when tapped.
  • Hide the line on products that have no reviews yet, instead of showing an empty state.
  • None of the four benchmarked brands puts the rating under the title yet; Tasva only shows a small rating chip on the product photo, so this is a chance to stand out.
Growing -- star ratings and reviews on the product page appear on 7/10 benchmarked fashion stores
Show how much shoppers save and the percentage off next to the sale price so the deal feels bigger at the moment of choice
Kisah — Mobile
Kisah — Mobile
Sojanya — Mobile
Sojanya — Mobile
Observations
  • The product page shows a crossed-out original price and the sale price, but no line saying how much is saved or the percentage off.
  • Shoppers have to do the subtraction themselves, even though the homepage tiles already spell out the percentage.
  • The discount is the main reason to buy now on festive and wedding purchases, yet it is the quietest element in the price block.
Recommendations
  • Add a bold percentage-off and rupees-saved tag beside the sale price.
  • Use the same wording and colour as the homepage tiles so the offer feels consistent.
  • Sojanya shows a Save percentage line directly under the sale price on its product pages; it states the percentage only, not the rupee amount saved.
Growing -- sale pricing appears on 6/10 benchmarked fashion stores; Vastramay and Sojanya add the percentage saved
Add a free delivery message beside the Add to Bag button so shoppers know there is no shipping fee before they commit
Kisah — Mobile
Kisah — Mobile
Tasva — Mobile
Tasva — Mobile
Observations
  • Near the Add to Bag button there is a pincode check, support chat link and return icons, but no mention of free delivery.
  • The cart does tell shoppers that delivery is free, so the good news arrives only after they have already added the item.
  • Shoppers who are unsure about shipping cost may leave before reaching the cart.
Recommendations
  • Add a short free delivery line directly under the Add to Bag button.
  • Combine it with the pincode result so shoppers see the delivery date and the free shipping message together.
  • Tasva lists Free shipping in a short trust row directly under its Add to Bag button, before the shopper commits.
Growing -- clear free-shipping messaging appears on 6/10 benchmarked fashion stores
Add a Buy Now button beside Add to Bag so ready-to-buy shoppers can skip the cart and reach payment faster
Kisah — Mobile
Kisah — Mobile
Sojanya — Mobile
Sojanya — Mobile
Observations
  • The only purchase action on the product page is Add to Bag, which opens the cart first.
  • Shoppers who already know their size and want the item must go through the cart before payment.
  • Checkout is handled by a payment overlay that already supports quick sign-in, so a direct route would fit naturally.
Recommendations
  • Add a secondary Buy Now button that sends shoppers straight to the payment step.
  • Keep Add to Bag as the main button so browsing shoppers can still build a bigger order.
  • Sojanya places a black Buy It Now button side by side with Add to Cart on its product pages.
Growing -- 3 of 4 benchmarked ethnic-wear brands (Manyavar, Vastramay, Sojanya) offer Buy Now beside Add to Cart
Bring the price and size choices onto the first product screen so shoppers see what it costs and what fits without scrolling
Kisah — Mobile
Kisah — Mobile
Manyavar — Mobile
Manyavar — Mobile
Observations
  • The first screen on a phone is almost entirely the model photo, with only the product title peeking in at the bottom.
  • The floating Add To Cart bar covers the area where the price would show, so shoppers can tap it before seeing the price or choosing a size.
  • Size choices, the fit finder and the delivery check all sit below the fold.
Recommendations
  • Shorten the first photo so the title, price and size chips appear on the first screen.
  • Keep the floating Add To Cart bar, but show the price and the chosen size inside it.
  • Manyavar keeps the title, price and the start of the size chips on the first phone screen, with a floating Add to Cart and Buy Now bar below.
Differentiator -- of the 4 benchmarked ethnic-wear brands, only Manyavar shows price and sizes on the first mobile screen
Add complete-the-look suggestions to the cart so shoppers pair a jacket, stole or footwear with their outfit and spend more
Kisah — Mobile
Kisah — Mobile
Proposed Implementation — Kisah Mobile Cart
Proposed Implementation — Kisah Mobile Cart
Observations
  • With an item added, the cart drawer shows only that item, delivery reassurance and the total; no other product is suggested.
  • The same is true on the full cart page, so shoppers never see a matching jacket, stole or footwear before checkout.
  • Ethnic outfits are bought as a full look for a function, so the cart is the natural place for a quick add.
Recommendations
  • Add a Complete the look strip between the item and the totals, with quick add buttons for matching pieces.
  • Suggest items that match the occasion and size already chosen.
  • Manyavar's cart drawer already suggests matching pieces under 'Perfectly paired with your pick' with quick-add buttons.
Growing -- cart cross-sell appears on 7/10 benchmarked fashion stores
Add a total savings line to the cart summary so shoppers see the full amount they are saving and feel good about checking out
Kisah — Mobile
Kisah — Mobile
Proposed Implementation — Kisah Mobile Cart
Proposed Implementation — Kisah Mobile Cart
Observations
  • The cart summary lists only the extra prepaid saving; the larger saving from original price to sale price is not added up anywhere.
  • Each item shows a crossed-out price, but there is no single line telling shoppers what they save overall.
  • A bigger visible saving at the last step helps shoppers feel the deal is worth completing.
Recommendations
  • Add a You save line to the summary that combines the sale discount and the prepaid saving.
  • Show it in green just above the final payable amount.
  • None of the four benchmarked brands shows a single total savings line in the cart yet; Sojanya only shows the automatic sale discount as a deduction line.
Differentiator -- none of the 4 benchmarked ethnic-wear brands shows a total savings line in the cart yet
04

App Ecosystem

What's installed vs what's missing from best-in-class Fashion & Apparel (Men's Ethnic Wear) stores

12 Apps
Detected
4 Critical Categories
Missing
Kisah has a capable stack for an ethnic-wear brand: reviews, search, wishlist, shoppable video and a localised checkout are all in place. The missing layer is revenue tooling in the cart and review collection.

Present (12)

✓
Judge.me
Reviews & Social Proof
Installed with star ratings on collection cards and a review section on the PDP, but many products have no reviews yet and the rating is not shown near the product title
⚠
✓
GoKwik (Checkout + Kwikpass)
Checkout & Login
Checkout overlay with mobile-number login, coupons and COD; trust badges shown inside the overlay
✓
✓
Searchanise
Search & Merchandising
Search overlay with popular suggestions and trending products
✓
✓
Wishlist Hero
Wishlist
Heart icon on cards, PDP and header
✓
✓
Quinn
Shoppable Video / UGC
Customer stories and #SpottedInKisah social proof sections
✓
✓
Elevate
A/B Testing
Homepage served through experiment parameters on an experiment theme variant
✓
✓
Impulse (Helium)
Conversion Optimisation
Agentic CRO scripts load on the homepage
✓
✓
Mida
Fraud & Order Protection
✓
✓
Bucks
Currency Converter
✓
✓
Clickpost
Shipping & Tracking
✓
✓
Microsoft Clarity
Session Analytics
✓
✓
ShareThis
Social Sharing
Adds extra third-party scripts to every page load
⚠

Missing (4)

✗
Cart cross-sell / Complete-the-look app (Rebuy / Wiser style) Critical
Cross-sell & Upsell
💰 Lifts order value on single-set carts
Cross-sell in cart is used by 7/10 benchmarked fashion stores
✗
Loyalty / rewards programme Recommended
Retention & Loyalty
🔄 Brings wedding-season buyers back for the next occasion
Loyalty or rewards is used by 4/10 benchmarked fashion stores
✗
Post-purchase review request flow (photo reviews) Recommended
Reviews & Social Proof
📈 Fills empty product pages with proof from real buyers
Customer reviews on PDP appear on 7/10 benchmarked fashion stores
✗
EMI / pay-in-parts widget on the product page Optional
Financing & BNPL
📈 Eases high-ticket sherwani and wedding purchases
BNPL or EMI on PDP appears on 5/10 benchmarked fashion stores

App Stack Assessment

Kisah has its core apps in place. Judge.me is installed but thinly populated, and there is no cart cross-sell layer even though the cart drawer has ample empty space for one.

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